1. Introduction
DCV Technologies Limited ("DCV", "we", "our", or "us") is committed to protecting the privacy and security of personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, submit enquiries, subscribe to communications, apply for employment opportunities, or otherwise interact with us. This policy has been developed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
The data controller responsible for your personal information is:
DCV Technologies Limited
79 Marlowes
Hemel Hempstead
Hertfordshire
HP1 1LF
United Kingdom
- Website: https://www.dcvtechnologies.co.uk
- Email: info@dcvtechnologies.co.uk
- Telephone: +44 1442 230445
DCV operates through affiliated companies and business operations in various jurisdictions. Personal information may be accessed and processed by authorised personnel within the DCV Group where required for legitimate business purposes.
3. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Postal address
- Information submitted through contact forms
- CVs and resumes
- Employment history
- Professional qualifications
- Information contained in correspondence with us
- Team augmentation-related information required to assess suitability for vacancies
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookie data
- Session information
- Local storage information
This information helps us maintain security, improve website performance, analyse usage trends, and enhance user experience. Our website is not intended for children under the age of 13 and we do not knowingly collect personal information from children.
4. How We Collect Information
We may collect information:
- Directly from you through forms, emails, telephone calls, or other communications.
- Through CVs and employment applications submitted to us.
- Through cookies and website technologies.
- Through publicly available professional sources such as LinkedIn or similar business networking platforms where permitted by applicable law.
- Through referrals, clients, business partners, and service providers where appropriate.
5. How We Use Your Information
We may use personal information for the following purposes:
Staff Augmentation Services
- Assess applications and CVs.
- Match candidates with employment and contract opportunities.
- Verify qualifications, experience, and suitability.
- Conduct onboarding, compliance, and right-to-work checks.
- Manage contractor, consultant, and workforce engagements.
Technology and Testing Services
- Deliver technology, consulting, digital transformation, project, software testing, quality assurance, managed services, and related professional services to our clients.
- Manage client engagements and service delivery.
- Facilitate communication between project teams, consultants, contractors, and clients.
- Provide software testing, quality assurance, validation, and related technology services.
- Support project management, reporting, and service administration activities.
Business Operations
- Respond to enquiries and requests.
- Deliver services to clients and business partners.
- Manage supplier and vendor relationships.
- Maintain business records and operational processes.
- Improve our services and customer experience.
Website Management
- Maintain website security.
- Monitor website performance.
- Analyse visitor behaviour and website usage.
- Improve user experience and website functionality.
6. Legal Basis for Processing
We process personal information on one or more of the following legal grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
Our legitimate interests include staff augmentation services, business development, website improvement, client relationship management, and maintaining operational security.
9. International Transfers
As an international organisation, DCV may transfer personal information between its affiliated entities and authorised service providers located in different countries. Where personal information is transferred internationally, appropriate safeguards will be implemented to ensure an adequate level of protection in accordance with applicable data protection laws.
10. Data Security
DCV implements appropriate technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Access to personal information is restricted to authorised personnel who require such access to perform their duties.
11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to satisfy legal, regulatory, contractual, and business requirements. Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal or regulatory requirements. Where information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable retention requirements.
12. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Restrict processing.
- Object to processing.
- Request portability of your information.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with a supervisory authority.
Requests may be submitted using the contact details below.
13. Additional Privacy Rights for Jurisdictions
A. United States Residents
If you are a resident of a US state with applicable privacy legislation, including California, Colorado, Virginia, Connecticut, Utah, or other jurisdictions with similar privacy laws, you may have additional rights regarding your personal information.
Subject to applicable law, you may have the right to:
- Know what personal information we collect about you.
- Request access to your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Obtain a copy of your personal information.
- Opt out of certain processing activities, where applicable.
- Not be discriminated against for exercising your privacy rights.
B. Indian Residents
If you are located in India, DCV processes your personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), where applicable.
Subject to applicable law, you may have the right to:
- Request information regarding the personal data we hold about you.
- Request correction or updating of inaccurate personal data.
- Request erasure of personal data, subject to legal and legitimate business requirements.
- Withdraw consent where processing is based on consent.
- Raise concerns regarding the processing of your personal data through the contact details provided in this Privacy Policy.
DCV will take reasonable steps to respond to privacy-related requests in accordance with applicable legal requirements. Requests may be submitted using the contact details provided in this Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
DCV Technologies Limited
Email: info@dcvtechnologies.co.uk
Telephone: +44 1442 230445
Website: https://www.dcvtechnologies.co.uk
15. Complaints
If you are dissatisfied with how we process your personal information, you have the right to lodge a complaint with the relevant data protection authority.
For individuals located in the United Kingdom, complaints may be submitted to the Information Commissioner's Office (ICO): https://ico.org.uk
For individuals located within the European Economic Area (EEA), complaints may be submitted to the relevant supervisory authority in their country of residence.
For individuals located in India, concerns regarding the processing of personal data may be raised with the appropriate authority established under applicable Indian data protection legislation, including the Digital Personal Data Protection Act, 2023, where applicable.
For individuals located in the United States, complaints may be raised with the applicable state regulatory authority or consumer protection body responsible for privacy matters in the relevant jurisdiction where such rights are available under applicable law.
16. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect legal, regulatory, operational, or business developments. The latest version will always be available on our website together with the effective date shown above.