Job Information
Sophos Network Engineer 4338
DCV Technologies - IT Sector Cambridge, United Kingdom 102 Days Ago
Overview
Job Type: Permanent
Duration: permanent
Job Salary Range: £ - - - Per Year
Job Category: Information Technology
Sub Category:
Hours: Full-Time
Posted: 11-12-2018
Salary: Market Rates + Benefits
Reference/Consultant ID: Ian 4338
Requirements
Job Status
Start Publishing: 11-12-2018
Stop Publishing: 22-01-2019
DCV Technologies - IT Sector Cambridge, United Kingdom
Job Function

Network Engineer - Sophos

Fantastic opportunity with an amazing organisation for a proven and professional Sophos Network Engineer to be involved in Installing, configuring, monitoring, and troubleshooting security appliances/software and troubleshooting.

Key Responsibilities

  • Troubleshooting and Problem Resolution.
  • Troubleshoot Sophos related issues and escalate to engineering team for resolution.
  • Handle escalations and technically complex customer reported cases of Sophos products.
  • Product configuration or guiding customer as how to configure specific feature.

Essential Knowledge

  • Sophos UTM Architect
  • Sophos Mobile Control Architect
  • Sophos XG Engineer
  • CCNA
  • WAN, LAN and security knowledge.
  • 2nd/3rd Line support experience.
  • A full UK driving licence.

Desirable

  • SIP experience.
  • Juniper experience.
  • Security hardware experience (Firewall, IDS etc.)
  • Interest in Ethical Hacking
  • Skype for Business
  • Microsoft Products
  • Linux

Skills/Knowledge/Understanding

  • Excellent listening skills and clear concise verbal and written skills.
  • Excellent customer service approach.
  • Excellent organisation skills.
  • Strong co-ordination and problem solving skills.

Personal Attributes

  • Self-motivated and keen to increase own levels of experience and training.
  • Calm, confident manner able to work effectively under pressure.
  • Solution focused and flexible approach to problem-solving.
  • Ability to work as part of a team and to use their own initiative.
  • Able to priorities workload and manage regular interruptions to remain productive.

Benefits

  • Auto enrolment with Perk Box.
  • Ability to buy and sell annual leave.
  • Auto enrolment in company Pension scheme.
  • Cycle to work scheme.
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