Job Information
Credit Controller J04346PMO
DCV Technologies - Engineering & Manufacturing Watford, United Kingdom 102 Days Ago
Overview
Job Type: Permanent
Duration: permanent
Job Salary Range: £ 25,000 - 30,000 Per Year
Job Category: Engineering & Manufacturing
Sub Category: Accounts and back office support
Hours: Full-Time
Posted: 11-12-2018
Salary: £25-28k
Reference/Consultant ID: Perry J04346PMO
Requirements
Job Status
Start Publishing: 11-12-2018
Stop Publishing: 11-01-2019
Job Function

Credit Controller

What does the job entail?

The purpose of the Credit Controller is to work in a target driven environment to ensure collection of monies owed by communicating with customers by telephone and in writing, as well as maintaining a portfolio of customers within acceptable debt levels according to risk.

DUTIES & RESPONSIBILITIES

  • Regular and proactive contact by telephone, letter, and e-mail regarding invoices which are outstanding for payment, ensuring the portfolio of customers are prioritized in accordance with debt value and age.
  • Logging invoice queries and directing them to other business areas
  • Liaise with all other business areas to ensure the timely resolution of queries
  • Logging all collection notes on database
  • Establishing rapport & maintaining good relationships with internal and external stakeholders
  • Analysing and preparing data for regular conference calls and customer visits
  • Ensure that excellent customer relations are maintained at all times
  • Reconciling customer accounts
  • Offer an excellent customer experience
  • Any other duties as defined by management

 

SKILLS & EXPERIENCE

  • Previous experience working in a credit control position
  • Telephone and letter collection strategies
  • Previous experience working with difficult situations on the telephone
  • Customer Focused
  • A high degree of numeracy and literacy
  • Be able to prioritise workload efficiently
  • Ability to communicate effectively both internally and externally
  • Team player
  • Can do and proactive attitude
  • Excellent knowledge of Microsoft Word, Microsoft Excel (including VLOOKUP’s)
  • Knowledge of either the gas or electricity industry desirable but not essential
  • Equal Opportunities:
  • Able to demonstrate commitment to equal opportunities through their previous work experiences
Apply Now

Make an enquiry

  1. Please type your full name.
  2. Please type a valid email address.
  3. Please enter a telephone number.
  4. Invalid Input
  5. Your data will be stored and used to contact you regarding your enquiry. Read our privacy policy on how we use your data.
  6. Please tick the box to prove your human!